Acceptance of Terms

By accessing or using Cognefy ("Service"), you confirm that you have read, understood, and agreed to these Terms & Conditions.
Your continued use of the platform indicates acceptance of any updates or modifications to
these terms.

Description of Services

Cognefy provides an AI-powered research and interview platform that enables teams to conduct, analyze, and scale qualitative research.

Key features may include:

• AI-moderated interviews

• Automated conversation analysis

• Insight extraction and summarization

• Research participant management

• Interview scheduling and recording

• AI-powered research insights

• Data visualization and analytics

• Collaboration tools for research teams

User Accounts

To access certain features, you may need to create a Cognefy account.
You agree to:

• Maintain the confidentiality of login credentials

• Be responsible for activities under your account

• Notify us immediately of unauthorized access

Data Privacy & Security

We prioritize data privacy and security. However:

• Users are responsible for lawful data collection

• Recorded interviews must follow applicable privacy regulations

• Data retention policies may vary based on subscription plans

Subscription & Payments

Some features of Cognefy may require a paid subscription.

By subscribing, you agree to:

• Pay applicable subscription fees

• Provide valid payment information

• Accept recurring billing where applicable

• Failure to complete payments may result in service suspension.
  
  

Modifications to Terms

We may update these Terms periodically.
Changes will be posted on this page with an updated revision date.
Continued use of the platform after changes constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms & Conditions, please contact us at hello@cognefy.com